REFUND AND RETURNS POLICY

1. Return Period

Customers may request a return within 30 days from the date the bows and arrows order is delivered.

Return requests submitted after 30 days may not be accepted.

2. Return Requirements

To be eligible for a return, the bows and arrows must be returned in their original condition.

The product must be:

Unused

Unworn

Unaltered

Free from damage or other signs of use

Returned with original packaging when applicable

3. Original Components

The bows and arrows must include all original components, packaging, tags, labels, accessories, instructions, and other materials provided with the order when applicable.

4. Bows and Arrows Products

All bows and arrows purchased through ridgebornellc.com may be eligible for return if they satisfy the return requirements stated in this policy.

Bows and arrows that do not meet the return requirements may not be accepted.

5. Return Request

Customers must contact ridgebornellc.com before sending a return.

6. Return Information

Customers must provide the applicable bows and arrows order information, the reason for the return, and any relevant details concerning the return request.

Customers must receive return instructions before shipping the product.

7. Return Address

801 S ELDORADO ST

SAN MATEO, CA 94402

8. Customer-Paid Return Shipping

If a customer returns bows and arrows because of a change of mind, incorrect product selection, no longer wanting the product, or another reason not caused by ridgebornellc.com, the customer is responsible for the return shipping cost.

9. Defective, Damaged, or Incorrect Products

If bows and arrows arrive defective, damaged, or materially incorrect due to an issue attributable to ridgebornellc.com, the customer should contact ridgebornellc.com and provide the applicable order information and details concerning the product issue.

10. Return Condition

Customers are responsible for packaging returned bows and arrows appropriately so that the products are protected during transportation.

Damage caused by inadequate packaging may affect return eligibility.

11. Products Not Eligible for Return

A return may be refused if the bows and arrows:

Have been used

Have been altered

Have been damaged after delivery

Are missing original components, tags, labels, or packaging

Are returned after the 30-day return period

Otherwise fail to satisfy the return requirements

12. Refund Processing Time

After an approved bows and arrows return is received and inspected, an eligible refund will generally be processed within approximately 3 business days.

13. Refund Method

Approved refunds will generally be issued to the original payment method used for the purchase.

The time required for the refund to appear in the customer’s account may depend on the customer’s bank or payment provider.

14. Exchanges

Customers requesting an exchange for bows and arrows must contact ridgebornellc.com within 30 days from the date of delivery.

Exchanges are subject to the applicable return requirements and bows and arrows product availability.

15. Return and Refund Information

Return and refund information is available through ridgebornellc.com.